You will frequently benefit from dealing with your local LIC branch if you want to purchase a life insurance policy from LIC (Life Insurance Corporation of India), surrender one, check maturity claims or receive policy servicing. Even though LIC provides a large portion of its services online, many crucial processes (such as document verification, policy servicing, and branch-level enquiries) still take place in person.
| Andaman and Nicobar Islands | Andhra Pradesh |
| Arunachal Pradesh | Assam |
| Bihar | Chandigarh |
| Chhattisgarh | Dadra and Nagar Haveli |
| Daman and Diu | Goa |
| Gujarat | Haryana |
| Himachal Pradesh | Jammu and Kashmir |
| Jharkhand | Karnataka |
| Kerala | Madhya Pradesh |
| Maharashtra | Manipur |
| Meghalaya | Mizoram |
| Nagaland | New Delhi |
| Orissa | Puducherry |
| Punjab | Rajasthan |
| Sikkim | Tamil Nadu |
| Telangana | Tripura |
| Uttar Pradesh | Uttarakhand |
| West Bengal |
Why this matters
- India has LIC offices in every state and major city — if you’re in Delhi, Gujarat, Karnataka, Tamil Nadu, Uttar Pradesh, or West Bengal, there’s likely a branch not far from you.
- When you choose a branch close by, your visits cost less time & money — more convenient for document submissions or policy servicing.
- Local offices also have staff familiar with that region’s documentation norms (e.g. state identity proofs, local address proof) — that reduces rejection rates.
What You Can Do at a LIC Branch
At your branch, you can:
- Buy a new LIC policy — especially if documents must be submitted in person
- Submit maturity / claim applications — for endowment or pension plans
- Policy servicing and endorsements — e.g. change of address, updating nominee, partial surrender
- Get policy status / premium dues / lapsed revival
- Clarify product features — agents sometimes refer you to the branch for complex queries
Real-world example:
A policyholder in Pune needed to submit original birth certificate for a child inclusion; the Pune LIC branch accepted the documents and updated the policy in 5 days. Meanwhile, a remote area policyholder in Uttarakhand had to travel 25 km to the nearest branch to submit a KYC update. These illustrate how branch proximity often becomes a practical factor.
Frequently Asked Questions (FAQs)
For some policies, LIC allows online form upload, but many require physical document verification. In such cases, the branch visit is unavoidable. Use the local branch for original document submission.
Some branches handle all product types (endowment, pension, ULIP), especially in metro areas. Smaller or rural branches may have limited staff or product specialization — call ahead to confirm.
Typically: identity proof (Aadhaar, PAN, voter ID), address proof, original policy document, claim form, medical certificate if needed. Local branches might accept additional state-level proofs (like state ration card) not accepted elsewhere.
Usually 10:00 am to 5:00 pm on weekdays; some branches work half-day on Saturdays. Public holidays as per state government / LIC calendar. Always call in advance.
In many cases yes — but requests might take more time because of inter-branch document transfer. For urgent claims or verification, it’s better to approach the branch nearest to your documented address.
Use our interactive locator to filter by your city / pin code — we display address, phone & email. Or check LIC’s official directory for your state branch list.